Here we go again. Meet Suyash Tiwari from India. As the head of the Telecom Innovation Lab in Tata Consultancy Services Ltd. in India he's responsible for coming up with new innovative, next generation solutions for customers that would help them to make an edge in the market resulting in better end customer service, reduced churn and providing various value added services, resulting in happy and satisfied customers. Phew.
Suyash also works towards identifying the pain areas in customers' business and provide ideas to address them, these ideas are then incubated and tested to build innovative solutions where the experience is finally delivered to the customers. He has tried to establish a clear objective of transforming telecom as a horizontal across all other verticals and explore different ways of integrating next generation offerings hence providing a better holistic solution approach.
Regarding the camp, his expectations is to collaborate with people from different backgrounds and interact with them to share ideas and learn from various different perspectives and work together to come with innovative solutions. In addition to that Suyash feels that this camp will give a vent to all his ideas and energy and provide a better platform to develop his thinking horizons. So looking forward to fun filled learning experience as he is, are we.
As much as he has seen the blogs and forums and learnt about the camp by interacting with the organizers he's happy to know that people here are given a free mind approach to collaborate together and come up with ideas which is the best way to work on new solutions as it is said that even chaos has some kind of order. His ultimate goal is to learn from interacting with people from different backgrounds and learn different approaches to devise solutions which would help him in his personal life as well as professionally.